Terms of Sales



This site is operated by Mitsukatta. Throughout the site, the terms "we", "us" and "our" refer to Mitsukatta. Mitsukatta offers this site, including all information, tools and Services available on this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices set forth herein.

By visiting our site and / or purchasing something from us, you agree to our "Service" and agree to be bound by the following terms and conditions ("Terms of Use", "Terms"), including those additional terms and conditions and policies referenced here and / or available by hyperlink. These Terms of Use apply to all users of the Site, including but not limited to users who are browsers, suppliers, customers, merchants and / or content contributors.

Please read these terms of use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this Agreement, you may not access the Site or use its Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the current store are also subject to the same conditions of use. You can view the most recent version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use by posting updates and / or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the Website after posting any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online ecommerce platform that allows us to sell you our products and services.


By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and that you are have given your consent to allow one of your minor dependents to use this site.

You may not use our products for illegal or unauthorized purposes and you may not, in the use of the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws. 'author).

You must not transmit worms or viruses or destructive code.

A breach or breach of any of the Terms will result in the immediate termination of your Services.


We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding credit card information), may be transferred in clear and involve (a) transmissions over different networks; and (b) modifications to comply with and adapt to the technical requirements of the network or device connection. Credit card information is always encrypted when transferred over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided, without written permission express on our part.

The headings used in this agreement are included for convenience only and will not limit or affect these terms.


We are not responsible if the information provided on this site is not accurate, complete or up-to-date. The content of this site is provided for general information only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any confidence in the content of this site is at your own risk.

This site may contain certain historical information. Historical information that can be enriching and sometimes necessary for the description of our product sheets to better understand the pattern of a design presented on our fabrics for example. However, this historical information is in no way a quotation and is provided for reference only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor the changes on our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content of it) without notice at any time.

We will not be liable to you or to any third party for any modification, price change, suspension or interruption of the Service.


Certain products or services may be available exclusively online through this website. These products or services may have limited quantities and may only be returned or exchanged in accordance with our return policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in our online store. We can not guarantee, however, that the display of any color on your computer screen, tablet, phone and other viewing media will be accurate.

We reserve the right but do not have to to limit sales of our products or services to anyone, geographical area or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice and in our sole discretion. We reserve the right to discontinue any product at any time. Any claim to the contrary to the modification of our product or service established on this site is null and void.

We do not warrant that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations, or that any error in our Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, household or order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders that use the same billing and / or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email address and / or billing address / telephone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by suppliers, resellers, distributors, merchants and other vendors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store (online store). You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can conduct your transactions and contact you if necessary.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools that we do not monitor and have no control over or contribution to. Example: Video tutorial and share links to social networks

You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any approval. We disclaim any liability arising from or relating to your use of optional third party tools.

Any use by you of the optional tools offered on the site is entirely at your own risk and you must ensure that you know and approve the conditions on which the tools are provided by the third party supplier (s) concerned. .

We may also, in the future, offer new services and / or features via our website (including the release of new tools and resources). These new features and / or services will also be subject to these Terms of Use.


Certain content, products and services available through our Service may include material from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for the review or evaluation of the content or accuracy and we do not warrant or assume any liability for third party materials or websites, or for any other materials, products or services. third parties.

We are not responsible for damages or damages related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please carefully review the policies and practices of third parties and make sure you understand them before entering into a transaction. Any claims, claims, concerns, or questions regarding third-party products must be directed to the third party.


If, at our request, you send certain specific submissions (for example entries to a contest) or without a request from us, you send us creative ideas, suggestions, proposals, plans or other documents, whether online , by email, mail or otherwise (individually, collectively or by comments and ratings), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and use on any medium the comments you we transmit. We are and will have no obligation (1) to maintain confidential comments; (2) to pay compensation for comments; or (3) to respond to comments.

We may, but have no obligation to monitor, edit or delete any Content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates the intellectual property of any party Terms of use .

You agree that your comments and / or assessments do not violate any rights of any third party, including copyrights, trademarks, privacy, personality or any other personal or exclusive right. You further agree that your comments and / or assessments will not exert blackmail or pressure to obtain any compensation or commercial gesture. You also agree that your comments and / or evaluation will not contain defamatory or illegal material on this site, on our e-mail, mail or anywhere else on the Web. You agree that your comments and / or evaluations do not contain either abusive or obscene language and / or contain any computer viruses or other malicious software that may affect the operation of our site or any website related thereto. You may not use a false e-mail address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of your or your comments and / or ratings. . You are solely responsible for the comments and / or assessments you make and their accuracy. We take no responsibility and assume no responsibility for comments posted by you or a third party. Any transgression will be liable to criminal or civil prosecution.


Filing your personal information in our online store is governed by our privacy policy. In this regard, please consult our privacy policy.


Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions related to product descriptions, prices, promotions, offers, shipping costs, delivery times and availability but also translation errors from Japanese to the language of translation chosen by the reader or failing translated automatically by third-party applications. We reserve the right to correct any errors, inaccuracies or omissions, to modify or update information or to cancel orders if information from the Service or any related website is inaccurate at any time without notice (y. after placing your order).

We assume no obligation to update, modify or clarify any information transcribed in the Service or any related website, including, without limitation, pricing information, except as provided by law. required. No update or update date specified in our Service or on any related website should be taken to indicate that all information in our Service or any related website has been modified or updated.


In addition to the other prohibitions set out in the Terms of Use, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate local, federal, provincial or state local by-laws, rules, laws or ordinances; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; e) harass, abuse, insult, injure, defame, slander, denigrate, intimidate or discriminate by sex, sexual orientation, religion, ethnicity, race, age, national origin or disability ; f) submit false or misleading information; (g) to download or transmit viruses or any other type of malicious code that will be or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites or Internet; (1) collect or track the personal information of others; (2) for spam, phishing and others, ...; 3) for obscene or immoral purposes; or (4) interfere with or circumvent the security features of our Services or any associated website, other websites, or the Internet. We reserve the right to terminate your use of our Service or any related website for violation of any of the prohibited uses.


We do not guarantee that the use of our Service will be timely, secure or error-free.

We do not guarantee that the results that can be obtained from the use of our Service will be accurate or reliable.

You agree that from time to time we may discontinue our Service for indefinite periods or cancel this Service at any time without notice.

You expressly agree that your use or inability to use our Service is at your own risk. Our Service and all products and services provided to you by this Service are (except as expressly indicated by us) provided "as is" and "as available" for your use, without any representations, warranties or conditions of any kind. nature, express or implied, including any implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title and non-infringement.

Never Mitsukatta, Nihon Shiki, our directors, officers, employees, affiliates, agents, contractors, trainees, suppliers, service providers or licensors shall not be liable for any injury, loss, claim or any direct, indirect, incidental, incidental, or consequential , punitive, special or consequential damages of any kind, including, without limitation, lost profits, loss of income, loss of savings, loss of data, replacement costs or similar damages, whether contractual, tort (including negligence), strict liability or otherwise in your use of the Service or products purchased using this Service, or for any other claim related to your use of the Service or any product, including, but not limited to, any error or omission in the Content, or any loss or damage of any kind incurred as a result of using the Service or any Content (or product) displayed, transmitted or otherwise made available through the Service, even if informed of their availability. Because some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages in such states or jurisdictions, our liability shall be limited to the fullest extent permitted by law.


You agree to indemnify, defend and hold harmless Mitsukatta, Nihon Shiki and its parent companies, subsidiaries, affiliates, partners, officers, administrators, agents, contractors, licensors, service providers, subcontractors, suppliers, trainees and employees, from any claim or request, including fees reasonable attorneys, made by a third party due to or because of your violation of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.


In the event that any provision of these Terms of Use is found to be unlawful, void or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law. The inapplicable portion will be known to be separate from these Terms of Service, such a decision will not affect the validity and enforceability of the remaining remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Use are in effect unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If, in our sole discretion, you omit or suspect that you have failed in the application of our terms and conditions of use and / or sale, we may and may terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination and / or, as a result, deny you access to our Services (or any part of them).


Failure by us to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision.

These Terms of Use and the rules or rules of operation published by us on this site or the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any agreement, prior communication and proposal or communications, oral or written, between you and us (including, but not limited to, any prior version of the Terms of Use).

Any ambiguity in the interpretation of these Terms of Use shall not be directed against the Editorial Group.


These Terms of Use and any separate agreement by which we provide Services to you will be governed by and construed in accordance with the laws of Japan at this address: Japan 8111362, Fukuoka-Ken, Fukuoka-Shi, Minami-Ku, Nagazumi 3 Chome


You can view the latest version of the Terms of Use at any time on this page.

We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to periodically check our website for changes. Your continued use or access to our website or Service after posting any changes to these Terms of Use constitutes acceptance of those changes.


Questions about the Terms of Use should be sent to us contact@mitsukatta.com

Refund Policy


Without the application of a law relating to returns to Japan, our return policy lasts 7 days for residents of Japan and in our sole discretion. For the other countries of the world, this period of 7 days adapts to the country of residence of the recipient so that it is not subject to more restrictive conditions than the laws of his country. So if the country of residence of the buyer applies a policy of return of 30 days but that the order was received in a country applying a return policy of 14 dayswe will apply deadlines and return conditions of the receiving country, ie 14 days.

To be eligible for a return, your item must not have been used and be in the same condition as you have received it. It must also be in its original packaging. The return must be made by plane if you live in a country other than Japan.

To complete your return return, we need a receipt proving the return to our services of any item returned (tracking number)

  • Many types of property are exempt from return.
  • Returns not accepted:

    -Any article on sale, enjoying discounts or participating in a promotion

    -Gift cards

    -Any item that is no longer in its original condition, damaged or missing parts for reasons that are not due to our mistake

    -Any item returned to us more than 7 days after delivery (An exception of time will however be granted in order to be in conformity with the return policies of the recipient country)

    refunds (where appropriate)

    Once your return is received and inspected, we will send you an e-mail informing you that we have received your returned item. We will also inform you of the approval or rejection of your refund.

    If you are approved, your refund will be processed and a credit will automatically be applied to your original payment method, within a certain time.

    Late or missing refunds (where appropriate)

    If you have not yet received a refund, check your bank account or PayPal again based on your initial payment method. Then contact your bank or PayPal as there is some processing time before a refund is made.

    If you have done all this and still have not received your refund, please contact us at contact@mitsukatta.com

    Refund for items not received (natural disaster)

    Japan is subject to various natural disasters such as volcanic eruptions and earthquakes, of which no prediction is possible to date, followed by typhoons and tsunamis whose forecast, power and trajectory are only estimates.

    Therefore, being unable to prevent earthquakes and volcanic eruptions in advance and being unable to estimate the damage caused by the passage of typhoons and tsunamis, we undertake to refund the total amount of orders remaining blocked on Japanese territory beyond a period of 6 weeks.

    * Below the deadline of 6 weeks and in an expectation equivalent to or greater than 3 weeks in the Japanese territory, we are committed to refund our customers the amount of shipping costs incurred on request.

    Sales items (where appropriate)

    Only regular priced items can be refunded. Items on sale, benefiting from discounts or participating in a promotion are not eligible for a refund request, neither in monetary value, nor in the form of credit, nor in the form of exchange

    Trades (where appropriate)

    We only replace items if they are defective or damaged. If you need to exchange it for the same article, send us an email at contact@mitsukatta.com and send your article to: Fukuoka-Ken, Fukuoka-Shi, Minami-Ku, Nagazumi 3 Chome 51-503, 8111362 Fukuoka, Japan (note the commas for spacing, the comma indicates a return to line. are mandatory)


    If the item you purchased was paid for with a gift card, or if it was paid for by another method of payment but declared to be a gift, you will receive a credit (gift credit) corresponding to the value of the gift. the returned item, once this item will be received by our services.

    If the item was not marked as a gift when it was purchased, or if the donor received the order to give it to you later, we will send a refund to the donor himself.

    Shipping back

    To return your product, you must send your product to: Fukuoka-Ken, Fukuoka-Shi, Minami-Ku, Nagazumi 3 Chome, Kobayashi 51-503, Fukuoka 8111362, Japan (note commas for spacing, comma indicates line return, hyphens are required)

    You will be responsible for paying your own shipping costs to return your item. As such, the shipping costs incurred during the passage of your initial order for a return of article to our services will not be refundable since they served to you shipped your order. If you receive a refund on your order, only the total amount paid for the purchase of your order will be refunded.

    We remind you that we can not guarantee that we will receive your returned item so that it is refunded to you where the importance of correctly packing the item (s) to be reshipped and if possible to choose a method of sending traceable (with a tracking number)